Lean Six Sigma
We combine the latest techniques in Lean Thinking, Design Thinking, and Six Sigma process quality methods to achieve true breakthrough results in organisations large and small, private enterprise and government, across a wide range of industries.
Our programs deliver sustained value over many years, achieving outstanding return on investment for our clients, and a great uplift in skills and performance for their staff and leadership teams.
We are adept at conducting diagnostic reviews and engaging with leadership to design long-lasting programs for process excellence, whatever your stage of process maturity. We focus on combining rapid value with sustainable growth in capacity.
We design and deliver the following services:
Lean Thinking PDCA (Plan Do Think Act) programs to build team skills and capability to solve simple business problems
Design Thinking programs to create agile customer experience and entrepreneurial capabilities in your organisation
Six Sigma programs at White Belt, Green Belt, and Black Belt levels to enable more complex problem-solving and enterprise operational excellence to be delivered cost-effectively
Our experience includes
Process2Customer combines a unique set of team performance and process excellence skills to help you create a 'plan to win'. We provide low-cost / high-impact services to really get your leadership team and staff team performing.
"Where do I even start? You have been a role model and a valued colleague since day 1. It was by chance you became my Greenbelt coach and looking back now I cannot believe how lucky I was for that chance. Your support and kindness have been overwhelming and much appreciated"
“Your online coaching has helped to build my knowledge and confidence, and pushed me to achieve things I never thought I would. Your problem solving methods have brought a sense of fun and achievement to our workplace.”
“Thank you so very much for all the positive change you have brought to my organisation.
Your knowledge and output are GOLD!”