We Make Organisations

Work. Beautifully

Results across more than 300 projects:
35% Increase in Team Capacity
50% Reduction In Service Delivery Time

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Lean Six Sigma

We combine the latest techniques in Lean Thinking, Design Thinking, and Six Sigma process quality methods to achieve true breakthrough results in organisations large and small, private enterprise and government, across a wide range of industries.

Our programs deliver sustained value over many years, achieving outstanding return on investment for our clients, and a great uplift in skills and performance for their staff and leadership teams.

Program Design

We are adept at conducting diagnostic reviews and engaging with leadership to design long-lasting programs for process excellence, whatever your stage of process maturity. We focus on combining rapid value with sustainable growth in capacity.

Program Elements

We design and deliver the following services:

  • Lean Thinking PDCA (Plan Do Think Act) programs to build team skills and capability to solve simple business problems
     

  • Design Thinking programs to create agile customer experience and entrepreneurial capabilities in your organisation
     

  • Six Sigma programs at White Belt, Green Belt, and Black Belt levels to enable more complex problem-solving and enterprise operational excellence to be delivered cost-effectively

Our experience includes
P2C Teams Team Performance Programs
Lean Thinking Continuous Improvement Programs
Service Centre and Call Centre Improvements
OUR CLIENTS
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Process2Customer combines a unique set of team performance and process excellence skills to help you create a 'plan to win'. We provide low-cost / high-impact services to really get your leadership team and staff team performing.

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Process2Customer combines a unique set of team performance and process excellence skills to help you create a 'plan to win'. We provide low-cost / high-impact services to really get your leadership team and staff team performing.

PROJECT MANAGEMENT

On-time delivery with true value add

LEAN SIX SIGMA

Process excellence and continuous improvement capabilities

CI CHAMPIONS

Achieve true

high-performance teams

capability

TECHNOLOGY EMBEDDING

IT implementation and process

automation - create seamless human and machine performance

DATA MANAGEMENT

Clean data strategy and implementation

OPERATIONAL OPTIMISATION

Process automation combined with process excellence and team performance

 
OUR SERVICES
OUR TEAM

We are a group of dedicated continuous improvement professionals, passionate about enabling business with LEAN methods.

 

Sarah

"Where do I even start? You have been a role model and a valued colleague since day 1. It was by chance you became my Greenbelt coach and looking back now I cannot believe how lucky I was for that chance. Your support and kindness have been overwhelming and much appreciated"

Louise

“Your online coaching has helped to build my knowledge and confidence, and pushed me to achieve things I never thought I would. Your problem solving methods have brought a sense of fun and achievement to our workplace.”

David

“Thank you so very much for all the positive change you have brought to my organisation.

 

Your knowledge and output are GOLD!”

 
 
P2C Teams Online Training for CI Champions

Improve your companies profitability and customer service, whilst streamlining team performance.

Expert Advice

LEAN Training

Competitive Approach

 
See Our Results.