We Make Organisations
Work. Beautifully
Results across more than 300 projects:
35% Increase in Team Capacity
50% Reduction In Service Delivery Time
Operational Optimisation
Core business processes reach excellence when you are:
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Standard and repeatable
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Aligned with strategy
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Governed end-to-end
P2C's team focus on achieving optimisation in areas of your organisation that are going to deliver the maximum value. Interventions that are targeted, focused, minimally disruptive, deliver maximum value.
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Customer-focused
- Equipped with relevant performance measures, leading and lagging
- Supported by staff with the right skills
Process Excellence
Lean Thinking and Lean Six Sigma skills provide the foundation for creating core business processes that work hard for you and your teams. We have delivered over 300 projects, on time, on budget, and delivering exceptional business value.
Agile and Entrepreneurship
Design Thinking and Agile project management skills set you up for success whether bringing new products to market or turning research into profits. We help you to solve the truly difficult problems, helping you to remain competitive, agile, and profitable.
Our experience includes
OUR CLIENTS






Process2Customer combines a unique set of team performance and process excellence skills to help you create a 'plan to win'. We provide low-cost / high-impact services to really get your leadership team and staff team performing.





Process2Customer combines a unique set of team performance and process excellence skills to help you create a 'plan to win'. We provide low-cost / high-impact services to really get your leadership team and staff team performing.
OUR SERVICES
OUR TEAM
We are a group of dedicated continuous improvement professionals, passionate about enabling business with LEAN methods.

Sarah
"Where do I even start? You have been a role model and a valued colleague since day 1. It was by chance you became my Greenbelt coach and looking back now I cannot believe how lucky I was for that chance. Your support and kindness have been overwhelming and much appreciated"

Louise
“Your online coaching has helped to build my knowledge and confidence, and pushed me to achieve things I never thought I would. Your problem solving methods have brought a sense of fun and achievement to our workplace.”

David
“Thank you so very much for all the positive change you have brought to my organisation.
Your knowledge and output are GOLD!”
P2C Teams Online Training for CI Champions
Improve your companies profitability and customer service, whilst streamlining team performance.
Expert Advice
LEAN Training
Competitive Approach